We started working on the business almost a year ago to the day. Over the course of the year, various members of our network have blogged about what we think, how we work, and what we believe. But, we never formally “launched” the business. We are still fine-tuning some of our progressive network-era based business processes, so we are still not ready to announce the business formally to the market. That day will come, but we want to be ready when we open the floodgates.
That said, we’ve attracted a nice following of friends and fans who are getting swept up in the excitement around what we’re building. We felt it was time to provide a little more detail around who we are. This presentation gives a good overview of the basics.
So What’s Next?
Our virtual doors are now open and we are ready to work with you. We invite you to experience, firsthand, our collaborative work environment. We can help you create solutions to some of your most pressing business issues. Some examples include:
- How to build next generation networks and communities that thrive.
- How to implement transformational change from organization design to new technologies like Enterprise Social Networks.
- How to prepare for the future of work and increase productivity, employee engagement, customer experience , innovation and growth.
- How to make your organization more responsive, resilient, agile and open to ongoing change.
Change Agents Worldwide is ready to help you develop faster and more flexible solutions with some of the best minds in the industry. We’d love to start a conversation and give you a glimpse of how we can all operate successfully in the networked age.
When making major change finding symbols and mechanisms that help accelerate the change can be important. These elements of your change management plan act as catalysts, helping make the change occur. Jim Collins described the power of catalytic mechanisms as a vehicle to help organisations achieve goals in a classic Harvard Business Review article.
Immersion in the problem is an incredibly powerful catalyst of change in organisations. Too often change conversations can have an abstract or a theoretical flavour. Improving customer satisfaction, employee engagement or community reputation can seem like moving the needle on an intangible measure. These conversations are often lifeless. They are very different measures and conversations when you are at the edge of the organisation, face to face with those affected and discussing the issues.
Immersion changes the nature of people’s understanding of problems. Put the change agents or those doubting the need for change in the heart of the problem, face to face with the issues and people involved. The need for change change is more tangible. People see things with new eyes. Immersion shows you parts of the system that you have never seen before. There is nothing like being on the spot. Immersion also delivers passion and insights that can’t be found around a conference table.
We have a lot of ways to immerse ourselves in any situation requiring change. I have seen the power of formal immersion programs that prompt reflection, discussion and action. More simply, we can eat our own dogfood. We can go to Gemba. We can know our enemies. We can manage by walking around. We can do the work or live the life for an hour, a day or a week. We can turn back on our customer and community understanding and use our own radar to contribute to the change.
Immersion can be the easiest powerful action you can take to catalyse change. Everyone in the organisation can be involved. It can take as little as half an hour and as much as a lifetime. Put your leaders in the heart of the problem and watch the results.
Simon Terry @simongterry