Last spring, we were approached by the Academic Director of Columbia University’s Graduate Information and Strategy program, Katrina Pugh. She had received word about the innovative way our Change Agents work out loud in the cloud. We were asked to contribute to a management book published recently by ARK Group, “Smarter Innovation: Using Interactive Processes to Drive Better Business Results.”
The goal of the book is to shed light on insights that have been growing in our knowledge space – tacit knowledge sharing, conversations, collective intelligence, applied analytics – but which have never been wrapped together in a coherent way to address such as pressing problem. As our global economy steps out of its long slumber, it will be the innovators who expand opportunity and prosperity for their employees, customers and societies. – Kate Pugh
Our chapter in the book resides within the topic focusing on social and operational integration. We go into great detail about how we work, our values, our innovative business practices, and the strength of our network-based decision-making when it comes to modern organizational design and methods. Authored primarily by three of our Change Agents, but collaborated on by our whole team, the chapter defines how Change Agents Worldwide “works.” And, of course, the way we work is a reflection of how our network wants to work. Every change agent in our network believes in the principles we espouse, so it should come as no surprise that we actually work this way.
The book is fascinating. It’s available today on the ARK Group web site. Contributions by leading consultants and thought leaders who hail from Columbia, Deloitte, Emory University, 3M, Motorola, Pfizer, Intel, and many others have presented cutting-edge examples of how large and small companies are innovating with customer service, supplier intelligence, sales, knowledge retention and discovery, inventory, and open patent alternatives.
If you just want to read our chapter, Innovation by Design, you can download it today from our web site. For all of those who’ve pre-ordered the chapter on our web site, you will be receiving a notification shortly that it’s available for download.
Feel free to download our first e-book as well, Changing the World of Work. One Human at a Time. We are currently working on new book ideas, so make sure to subscribe to our newsletter list to keep up with our new products and services. Lots of good stuff coming from our worldwide team of Change Agents.